MaxtrixOnline.com
Tel: 201-735-5764 My Account:  Log In

0 item(s) in cart/ total: $0  view cart
Maxtrix Beds
Day Beds
Low Loft Beds
Mid Loft Beds
High Loft Beds
Bunk Beds
Castle Beds
Princess Beds
Staircase Beds
Car Beds
Theme Beds
Basic Maxtrix Items
Dressers
Desks
Shelving
Mattresses
Textiles
Accessories
Maxtrix Components
Beds
Guard Rails
Ladders and Extensions
Slide
Trundle and Storage
Customer Service
Shipping Info
FAQ's and Archives
Shopping Cart

Questions?
Call Us:
201-735-5764


We accept all major credit cards.




Home > Customer Service
 

Customer Service

We are the largest distributor of Maxtrix furniture in the USA

We are the largest discounted Maxtrix Kids Furniture dealer in the US. You can feel confident in shopping Maxtrix furniture with us. We specialize in shipping Maxtrix Kids beds and Furniture all across the US. If you have any questions regarding Maxtrix Products, such as loft beds, bunk beds, L-shape bunks, or if you have a custom configuration you would like to check, please feel free to contact us at any time.

We carry princess beds, castle beds, low loft beds and bunk beds. Maxtrix beds are now available in both solid panel design and slatted design. Also, maxtrix furniture products are available in 3 finishes so please make sure to select natural, white or chestnut when making your furniture selection.

Please make sure to check out our specials page for current specials. If you need information on shipping and delivery of your Maxtrix furniture, please visit our shipping info page where you can find more detailed information. Most orders are shipped within 2 to 4 weeks. In stock items and smaller accessory items may ship sooner.

After browsing our site, if you have any questions or if you need any assistance in choosing the right configuration for your child, please do not hesitate to contact us. Our offices are open Monday-Friday from 10:00am to 7:00pm.

Returns:
You may return any item purchased from us within 30 days for any reason. Please note that the actual outbound shipping (shipping paid by us to ship the order to you) is not refundable so this amount will be deducted from your credit once we receive your return. Also, you must ship your return items prepaid and insured. We are not responsible for shipping costs to return the items back to us.

Please keep in mind that once an order has shipped, it cannot be canceled. If you wish to cancel an order, you must cancel the order within 48 hours. If you refuse an order, it will then fall under our standard return policy, where outbound and return shipping costs will be deducted from your refund.

In order to return your item to us, please contact us either by phone or by e-mail and provide us with the order date and order number and the last name on the order. One of our associates will give you a (RA#) return authorization number and also instructions on how to return the items to us. Once you receive your RA#, please carefully pack the items and ship insured using the carrier of your choice. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Returned items are also subject to a 35% re-stocking fee as well as outbound shipping fees.

Any item that has been assembled or modifed cannot be returned for any reason.

Contact Us:
If you wish to contact us by phone you can call us at Tel: 201.735.5764
 
 Sub-Categories
Shipping Info
FAQ's and Archives
Shopping Cart